Frequently Asked Questions
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Can I contact someone about my order?
Please feel free to contact us if you have any queries regarding your order.
How much will my delivery cost?
How long will it take my parcel to arrive?
We aim to post your goods to you within 2-3 working days of you placing the order. If you have questions about delivery time please feel free to contact us.
Will my products arrive at the same time?
Where possible, we try to ship all your products in one go. If we do have to send products out in multiply batches you will be notified and not be charged for the additional shipping costs.
What countries do you deliver to?
We can dispatch worldwide to any country. Please note different delivery charges may apply.
Can I bulk buy goods for my department?
Of course you can- Get in touch and we’ll help you out.
You no longer have the size/ colour I need! When will it be back in stock?
We are determined to constantly update our stock levels and to keep a full range of sizes and colours available to you. On occasion we can sell out of items but we will restock these are soon as possible. If you need more in depth information on stock please connect with us.
I have changed my mind. Can I have a refund?
Please see how ‘Returns and Refunds’ page.
I have been sent the wrong items. What happens now?
We work very hard to ensure this does not happen however if it does you can simply return them to us. You must notify us within 5 working days of receiving the items and we will take it from there. Please use our ‘Connect With Us’ page to inform us.